This policy describes the general approach to cancellation, credits and refund requests for Business OS services.
Cancellation
Customers may request cancellation of eligible services in accordance with their subscription or service agreement.
Future Charges
Cancellation affects future service and billing according to the applicable billing period and agreement.
Refund Requests
Refund eligibility depends on the applicable service, transaction, agreement and circumstances. Approved refunds or credits will be documented against the relevant Business OS account.
Billing Questions
Customers should contact Business OS promptly regarding suspected billing errors or disputed charges.
Questions about this policy
Business OS customers and prospective customers may contact our Support or Corporate team for clarification regarding this policy.